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Join Our Team

We are always looking to add exceptional people to our team. If you are interested in joining our team please check out our open positions and submit your information into the contact form to your right. We look forward to hearing from you!

Open Positions

Senior Sales Executive 

Job Description

Proficient Health is seeking an experienced outside Senior Sales Executive with a strong hunter mentality and an established network of contacts in accountable care organizations, health systems and/or physician networks to join our collaborative, innovative, and fast-growing organization.  The Sr. Sales Executive will plan, direct, and execute sales and participate in the marketing of Proficient Health’s referral management solutions in the healthcare industry.  

This role is full-time with extensive travel and can be located in Greensboro, NC (Hybrid) or Remote in the USA.

Essential Functions

  • Manage and conduct sales of Proficient Health solutions across the full sales cycle - from exploration of customer needs, to presentation and proposal of solution, to negotiation, and finally, through deal closure.
  • Meet or exceed annual sales quota and performance metrics. 
  • Build and maintain strong relationships with C-level customers and key stakeholders in the healthcare industry.
  • Follow defined sales process, including the creation, maintenance, and logging of all activity in Hubspot. 
  • Conduct effective product demonstrations.
  • Monitor customer preferences and needs; focus sales efforts accordingly. 
  • Develop and present marketing materials, other sales aides, and proposals to potential customers. 
  • Continuously learn about Proficient Health’s products, success stories, and differentiators from our competitors to enable you to confidently pitch the Proficient Health value proposition.
  • Stay current with industry trends and developments to improve sales strategies and tactics.
  • Represent company at trade association meetings/conferences to promote solutions.
  • Collaborate with Company’s product development, client services, and marketing teams to provide feedback and ensure customer satisfaction and retention.
  • Participate in weekly sales meetings. 
  • Other assigned tasks. 

This description reflects management’s assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned.

Required Knowledge and Skills

  • Sales and Marketing — 
    • Experience and proven success in selling enterprise SaaS solutions to complex organizations, preferably in the Healthcare space.  
    • Experience achieving or overachieving individual sales quota. 
    • Knowledge of principles and methods for showing, promoting, and selling SaaS solutions. This includes marketing strategy and tactics, product demonstration and sales techniques; also helpful (but not required) to have knowledge of marketing strategy and tactics.  
  • Interpersonal Savvy and Collaboration – Relates well to all kinds of people in and outside of the organization.  Strong, effective collaborator. 
  • Communications Skills – Demonstrated ability to communicate, make presentations, and influence  key customer and employee stakeholders at all levels of an organization. Includes effective verbal and written communication skills and online and in person presentation skills. Can clearly get messages across.
  • Active Listening — Gives full attention to what other people are saying, takes time to understand the points being made, asks questions as appropriate, and doesn’t interrupt at inappropriate times.
  • Organization Skills – Highly organized and self-motivated. Proven ability to manage work-time effectively and prioritize efficiently.  Sets objectives and goals, develops schedules and tasks, breaks down work into steps.
  • Coachable – Capable of being taught, willing to accept feedback.
  • Critical Thinking — Uses logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
  • Persuasion and Negotiation — Skilled at persuading, negotiating, and closing deals.  
  • Technology Skills – Experience with Google Suite Products or similar required, along with ability to learn, understand, and master other technologies, concepts, and technical tools used in the performance of the job as required by the company.  

Education and Qualifications

  • BS/BA degree in business administration, sales and marketing or other relevant field required. 
  • Strong, highly professional verbal and written communication and presentation skills, including ability to communicate and listen to/speak with customers by phone and in person, required.
  • 5 years of proven  sales experience of SaaS products in healthcare or health IT, with confirmed ability to close deals and attain revenue targets, required.

Working Conditions

  • Frequent travel (up to 50%) required. 
  • Office environment when not traveling.
  • Frequent sales calls in hospital or medical office settings. 

Physical Requirements

  • Ability to operate a computer and other office productivity machinery, such as a calculator, copy machine, computer and printer, mobile phone.
  • Ability to travel by car or air to customer sites.
  • Ability and/or willingness to meet vendor certification requirements, such as immunizations for flu, TB, COVID-19, etc.
  • Ability to occasionally lift up to 20 lbs. 

Direct Reports

None


QA Lead

Job Description

Proficient Health is seeking a QA Lead to oversee and evolve our quality assurance strategy across our suite of SaaS-based healthcare communication and referral management products.

This role is full-time and can be located in Greensboro, NC (Hybrid) or Remote in the USA.

This individual will lead both functional testing and test automation efforts, ensuring the reliability, performance, and usability of our applications. This is a hands-on leadership role that involves planning, executing, and improving quality processes while mentoring QA engineers and working closely with development, product, and client services teams.

NOTE: Please note, we are not currently offering visa sponsoring for this position. Candidates must be authorized to work in the U.S. without current or future sponsorship.

Essential Functions

  • Define and lead QA strategy, including test planning, execution, reporting, and automation initiatives.
  • Design and maintain comprehensive test plans and test cases for new and existing product features.
  • Develop and maintain automated test suites for UI, API, and regression testing.
  • Collaborate with product managers and developers to understand requirements and ensure test coverage.
  • Lead root cause analysis of defects and implement preventive measures.
  • Mentor QA engineers and establish team goals.
  • Champion quality best practices and foster a culture of continuous improvement.
  • Track and report on quality metrics, release readiness, and production defect trends.

This description is not exhaustive. It reflects management’s assessment of essential functions; it does not prescribe or restrict the tasks that may be assigned. All employees may have other duties assigned at any time.

Required Qualifications

  • 5+ years of QA experience, including at least 2 years in a QA leader role.
  • Proven experience with both manual testing and automated testing frameworks (e.g., Selenium, Cypress, Playwright).
  • Strong knowledge of API testing (e.g., Postman, RESTAssured, ReadyAPI, etc).
  • Experience integrating automated tests into CI/CD pipelines (e.g., GitHub Actions, Jenkins, CircleCI).
  • Familiarity with test management tools (e.g., TestRail, Xray, Zephyr).
  • Excellent understanding of SDLC, Agile/Scrum methodologies, and defect lifecycle.
  • Strong communication and leadership skills, with experience managing or mentoring QA team members.

Preferred Qualifications

  • Experience testing SaaS applications in a healthcare or highly regulated environment.
  • Knowledge of HIPAA and data privacy compliance in testing workflows.
  • Experience with performance/load testing tools (e.g., JMeter, k6).
  • Familiarity with JavaScript/TypeScript/Groovy and automation coding best practices.
  • Experience with Katalon Studio for test automation.
  • Experience with Git/Gitflow
  • ISTQB certification or similar QA credentials.

Working Conditions

  • Office or home office environment
  • Occasional travel to Company’s other offices required.

Physical Requirements

  • Ability to operate a computer and other office productivity machinery, such as a calculator, copy machine, computer and printer, mobile phone.
  • Ability to occasionally lift up to 20 lbs.
  • Ability to travel by car or air to Company offices.
  • Ability and/or willingness to meet vendor or Company policy requirements, such as immunizations for flu, TB, COVID-19, etc.

Direct Reports

None